Payment Policy
Secure Checkout (SSL Security)
melanieharris.co uses Secure Sockets Layer (SSL) technology to give you a safe and secure shopping experience. SSL encrypts sensitive information — including passwords and card numbers — during your online transactions. Every form on our site is protected with SSL technology, helping to protect your personal information from unauthorized access during transmission.
Payment Terms and Conditions
We accept the following credit and debit cards and payment methods:
- Visa
- Mastercard
- Discover
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
The payment methods available to you may vary depending on your country, device, and payment provider. All available options will be displayed at checkout.
Currency
Our store serves customers in the United States, United Kingdom, Canada, and Australia. Prices are displayed in the currency applicable to your selected market:
- United States: US Dollar (USD, $)
- United Kingdom: British Pound Sterling (GBP, £)
- Canada: Canadian Dollar (CAD, C$)
- Australia: Australian Dollar (AUD, A$)
When you select your country or region, product prices are displayed in the corresponding market currency. The final currency and total amount charged will be shown at checkout before you complete your order.
Where supported by our payment provider, payments are processed in the currency displayed at checkout.
If your payment card or account uses a different currency from the currency charged at checkout, your bank or payment provider may apply its own exchange rate or foreign transaction fees. These charges are determined by your bank or payment provider, not by Melanie Harris.
Taxes and Import Charges
Applicable sales taxes, VAT, GST, or other taxes are calculated or included in the prices displayed at checkout, as required by the destination country's regulations.
For orders delivered within the United States, applicable sales tax is calculated at checkout based on your shipping address, where required.
For orders delivered to the United Kingdom, Canada, and Australia, applicable taxes and any import duties or customs handling charges depend on local regulations, the order value, and the destination.
Where import duties, taxes, or customs handling charges are not collected at checkout, they may be payable to the relevant customs authorities or delivery carrier.
Free Shipping: We offer free shipping on all orders to the United States, United Kingdom, Canada, and Australia, with no minimum purchase. Please see our Shipping Policy for more information.
PCI Compliance
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, it was created to strengthen controls around cardholder data and help reduce card fraud.
Payments on our website are processed through payment providers that maintain applicable PCI DSS security standards.
Your Payment Information
Your full card number is never accessible to us. When your purchase is completed, we can only see your billing information, shipping information, order details, and the last 4 digits of your card.
This secure mode begins the moment you start your order. You can confirm a secure connection by checking that the site address begins with "HTTPS" and viewing the connection security information in your browser.
We do not sell your personal information for monetary consideration. We only disclose personal information to service providers and other parties as described in our Privacy Policy, including where necessary to operate our store, process payments, fulfill orders, and provide permitted advertising services.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we collect and to request its deletion, subject to applicable requirements and exceptions.
Customers in the United Kingdom, Canada, and Australia may also have privacy and data protection rights under applicable laws, including the UK GDPR, relevant Canadian privacy legislation, and the Australian Privacy Act 1988.
Our Privacy Policy explains in full how your personal information is collected, used, disclosed, and protected, and how you can exercise your applicable privacy rights.
Contact Information
Store name: Melanie Harris
Registered address: Melbourne, Victoria, Australia
US Fulfillment Warehouse: 2824 Rockne St, San Diego, CA 92139, USA
Email: support@melanieharris.co
Customer service hours: Monday to Friday, 9:00 AM – 5:00 PM PT
We aim to respond to your inquiries within 24 hours.